Privacy policy
DFestival is committed to protecting your privacy and handling your data responsibly.
Information we collect
When you apply to D Festival programs or the International D Masters Piano Competition, we gather your name, email address, phone number, and musical background. Application submissions may include audio recordings, performance videos, and educational credentials. If you attend festival events, we collect attendance records and may photograph or record performances for archival and promotional purposes.
Our website uses cookies and analytics tools to understand how visitors interact with our pages. This helps us improve the user experience and track which programs and content generate the most interest. You can disable cookies in your browser settings at any time.
Information we do not collect
D Festival does not request payment information directly through our website. All financial transactions are processed through secure third-party payment providers. We do not collect sensitive health information unless you voluntarily disclose it in your application or correspondence.
How we use your data
Your personal information enables us to review applications, communicate festival updates, and send newsletters if you opt in. We use attendance data to improve our programs and tailor future offerings to participant interests. Performance recordings are archived for educational purposes and may be featured on our website or social media with your permission.
Analytics data helps us understand which pages are most visited and where visitors encounter difficulties. This information guides our website redesigns and helps us highlight the most relevant programs for different audiences.
Data retention and deletion
Application materials are retained for one year after the festival concludes. You may request deletion of your personal data at any time by contacting us directly. We will remove your information within thirty days unless legal obligations require us to maintain records.
Your rights
You have the right to access, correct, or request deletion of your personal information. You may unsubscribe from our newsletter at any time using the link in any email we send. If you believe your data has been mishandled, you may file a complaint with the relevant data protection authority in your jurisdiction.
Third-party services
Our website uses Google Analytics to track visitor behavior. We also use email marketing platforms to send newsletters and updates. These services have their own privacy policies, and we encourage you to review them. We do not sell or rent your information to marketing companies.
Children's privacy
D Festival welcomes young musicians through our Observer and Junior programs. Parents or guardians must provide consent before we collect information from participants under eighteen years old. We take special care to protect children's data and limit its use to festival-related communications only.
Updates to this policy
We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of our services constitutes acceptance of the updated policy.
Contact us
If you have questions about how DFestival handles your information, please reach out to our team. You can email us or use the contact form on our website. We are committed to addressing your concerns promptly and transparently.
Last updated: December 15, 2025